Customer Service Hell

Possumblog relates a tale of explaining to the DSL people that his modem doesn't work. They beg to differ.

While you're there, read his recap of Monday's 24. Here's a taste:

Odd, but there's flaming debris all over the ground, yet none of the pretty streetlamps are busted.

Anyway, Jack shouts at the Russian Guy to try to make him live longer, which doesn't work all that great, then he shouts at Cowboy Curtis, who nods, then Jack leaves and talks on his cell phone.

Back at CTU, some weasel from DHS is trying to convince New Lady Boss to crush Gray Haired Boss and take over the whole world, and CTU, so that everything runs just as smoothly as the airport security system that allowed terrorists to dig a giant hole in a hangar floor at the airport and hide a bunch of nerve gas there in the first place.